Privacy Policy

This Privacy Policy outlines how we collect, use, disclose and protect your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

By using this website, you agree to the terms of this Privacy Policy.

Who we are

This website is operated by One Point Property Solutions PTY LTD (“we”, “our”, “us”).

If you have any questions about this Privacy Policy, you can contact us using the details at the end of this page.

What personal information we collect

We may collect personal information that is reasonably necessary for our business functions and activities, including:

Full name
Phone number
Email address
Property address
Details about your enquiry or service request
Any other information you voluntarily provide

We may also collect non-personal information such as:

IP address
Browser type
Device information
Pages visited on our website

How we collect your information

We collect personal information in a number of ways, including:

When you submit a contact form
When you request a quote or service
When you call or email us
When you interact with our website
Through cookies and analytics tools

Why we collect your information

We collect and use your information to:

Respond to enquiries and provide quotes
Deliver electrical services
Communicate with you about your booking or request
Improve our website and services
Comply with legal obligations

We do not collect personal information unless it is reasonably necessary for our business activities.

Disclosure of your information

We may disclose your personal information to:

Our employees and contractors
Service providers (e.g. IT, hosting, CRM systems)
Marketing and analytics platforms
Legal or regulatory authorities when required

We take reasonable steps to ensure third parties handle your information securely.

Cookies and tracking technologies

Our website may use cookies and similar technologies to enhance your browsing experience.

We may use tools such as:

Google Analytics
Google Tag Manager

These tools help us understand how users interact with our website.

You can disable cookies through your browser settings, although this may affect website functionality.

Data security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Access and correction

You may request access to the personal information we hold about you and request corrections if necessary.

To do so, please contact us using the details below.

Overseas disclosure

Some of our service providers (such as cloud hosting or analytics providers) may store data overseas.

We take reasonable steps to ensure any overseas recipients comply with Australian privacy laws.

Links to other websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

Contact us

If you have any questions, concerns, or complaints about this Privacy Policy or how your data is handled, please contact us:

One Point Property Solutions PTY LTD
Phone: 0291000384
Email: workorder@onepointps.com.au
Address: 539 Military Rd, Mosman NSW 2088

You may also contact the Office of the Australian Information Commissioner (OAIC) if you are not satisfied with our response.